Assessment Professional Relief

Relief - Crisis Care

Auckland Central

Reference: 5054642

Our Mission:

Together we stand with those in desperate need. We provide immediate relief and pathways to enable long term well-being.

The Crisis Care & Community Service team at the Auckland City Mission is seeking a positive, resilient, energetic Assessment Professional to join their team. An Assessment Professional conducts assessment interviews with people to determine their needs for emergency assistance (e.g. food parcels, household goods, accommodation etc.).

When someone visits the Mission for the first time, they undergo an assessment with one of our Crisis Care & Community Service (Crisis Care) team members. This assessment helps to identify the core issues which have led someone to seek our support.

The Crisis Care team play a pivotal role in providing emergency food support to individuals and families in crisis, as well as assisting with assessments for agencies such as the Ministry of Social Development and WINZ. They also offer internal referrals and provide external referrals to other appropriate service providers, such as budgeting services.

You will need to have the ability to work efficiently under pressure, "think on your feet" and be able to engage well with a wide range of people including those with challenging behaviours.

For this pivotal role within the Mission, you will essentially need

  • Experience and a qualification in Social Services, mental health, community, counselling or family therapy.
  • Excellent computer skills, coupled with excellent communication and interpersonal skills,
  • To be physically fit
  • To have an eligibility to work in New Zealand.

If you are committed to using your skills to help our community, then we'd love to hear from you. To apply please provide a cover letter and CV. Auckland City Mission offers broad career opportunities in a supportive environment, including external supervision and opportunities for skill development

Our Values


Manaakitanga is behavior that acknowledges the mana of others as having equal or greater importance than one's own, through the expression of aroha, hospitality, generosity and mutual respect.


Committed to equity, and seeking dignity for all we will fearlessly advocate with and for those who are going without.


Firstly, the Auckland City Mission recognises the principle of partnership within Te Tiriti O Waitangi.

Secondly, our commitment to partnership stems from a belief that manaakitanga, equity and social justice need to be pursued both within partnerships and through them.

For us partnership is characterised by mutual trust, integrity, respect, transparency and commitment.

Applications Close: 03 Apr 2020

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