AOD Homeless Outreach Key Worker

Auckland Central

Reference: 5001842

Our Mission:

Together we stand with those in desperate need. We provide immediate relief and pathways to enable long term well-being.

The Auckland City Mission is looking for an Alcohol and Other Drug (AoD) homeless outreach key worker specialist to provide support to Auckland's homeless and rough sleepers through outreach, case-management, community support and advocacy.

In this highly critical role you will be supporting homeless clients into greter social inclusion, meeting accommodation needs, and linking with other services such as health care, detox services, residentail rehabilition services and other relelvant agencies.

Working as an AoD specialist involes establishing consistent and trusting relationships and working with trauma-informed approach. Outreach workers provide services to individuals in public places and at locations that people experiencing homelessness frequent. This may include providing services to people on the street, under bridges and/or to those living in vehicles.

As an AoD specialist, you will provide specialist support to clients who misuse alcohol and other drugs. You will need to be confident in the delivery of harm reduction strategies and provide consistency and flexiability in service delivery. As part of a multi-disciplinary team you may also work alongside keyworkers to help clients attain and sustain housing.

Key responsibilities for the position include:

  • Engage clients effectively at inital contact on outreach and provide presistent outreach services
  • Carry out assessments of client's needs to the highest standard
  • Plan and implement interventions that improve client well-being and health
  • Deliver AoD assessments and interventions in an outreach contect
  • Advocate on the clients behalf where the client is unable to do so
  • Hold a caseload of 10-12 clients

To apply for the role, you will need:

  • To be a Drug and Alcohol Practitioners Association Aotearoa New Zealand (DAPAANZ) Registered Practitioner.
  • To have excellent inter-personal, written and oral communication skills.
  • Excellent team building, collaboration and partnering skills, with the aptitude to get things done through both formal and informal channels.
  • A reputation for personal integrity and reliability.
  • A commitment to the Auckland City Mission brand and culture and a commitment to embodying the principles of Treaty of Waitangi in organisational practice.

If you have the proven experience, are a well organised team player, honest, non-judgemental and have a passion to help people, we look forward to your application.

The Auckland City Mission offers broad career opportunities in a supportive environment. You will receive monthly external supervision and opportunities for skill development.

Our Values are:


Manaakitanga is behaviour that acknowledges the mana of others as having equal or greater importance than one's own, through the expression of aroha, hospitality, generosity and mutual respect.

Justice (Manatika)

Committed to equity, and seeking dignity for all we will fearlessly advocate with and for those who are going without.

Partnership (Rangapū)

Firstly, the Auckland City Mission recognises the principle of partnership within Te Tiriti O Waitangi.

Secondly, our commitment to partnership stems from a belief that manaakitanga, equity and social justice need to be pursued both within partnerships and through them. For us partnership is characterised by mutual trust, integrity, respect, transparency and commitment.

Applications Close: 28 Feb 2020

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